Your privacy is fundamental to how we design and build our services. This policy explains how we collect, use, and protect your information.
At Bookitsy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking management platform and related services.
By using Bookitsy, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
Account management, booking processing, and platform functionality
Notifications, updates, customer support, and marketing communications
Transaction processing, billing, and financial record keeping
Service optimization, feature development, and user experience enhancement
Regulatory requirements, dispute resolution, and legal obligations
Platform security, fraud detection, and abuse prevention
We may share your information in the following circumstances:
We work with trusted third-party service providers to deliver our services, including:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We may disclose information when required by law, court order, or government regulation, or to protect our rights and prevent fraud.
We may share information with your explicit consent or at your direction, such as integrations with third-party applications.
We implement comprehensive security measures to protect your information:
Under GDPR and other privacy regulations, you have the following rights:
Request copies of your personal data and information about how we process it
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data under certain circumstances
Receive your data in a structured, machine-readable format
Request limitation of processing under specific conditions
Object to processing based on legitimate interests or direct marketing
Withdraw consent for processing where consent is the legal basis
To exercise these rights, please contact us using the information provided in the Contact section below.
Your information may be transferred to and processed in countries other than your own. When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods are based on:
Retained while your account is active and for up to 7 years after account closure for legal and tax purposes.
Maintained for 10 years to comply with financial regulations and audit requirements.
Stored for 3 years for customer service quality and dispute resolution purposes.
Aggregated and anonymized data may be retained indefinitely for business insights.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from children under 16 without verification of parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Bookitsy s.r.o.
Prague, Czech Republic
European Union
Jurisdiction: Czech Republic/EU
Response Time: We will respond to your privacy inquiries within 30 days as required by GDPR. For urgent matters, please call our support line.